Accounts & tenants

Working in several accounts, what belongs to each account, guests through a link and what happens when you leave an account.

An account is a tenant: a company or your own workspace. With one sign-in you work in as many accounts as you like. What belongs to an account — projects, people, files, notifications, live changes — is never seen by another account.

Working in several accounts

1 Which accounts you see, you choose at the top of the sidebar. In Backstage the lists of every chosen account stand together: the project list puts the projects under one heading per account, the other lists carry a mark of its account on each entry.

1 Pages about one account only — the settings, for example — show a tab per account at the top.

1 Whatever you create belongs to exactly one account. 2 The form asks which.

Studio and Distribution work in one account at a time; you switch at the top of the sidebar.

With Share you open a single entry to someone, a shooting day for example. 1 You decide what the guest may do: read, comment.

The guest opens the link without a sign-in of their own and sees only what you shared.

Leaving an account

When a company takes you out, you get an e-mail. Your own accounts stay as they are.

In the company's projects your entries stay as former member: the history is kept, but you get no more messages and no more assignments from that account.

What happens when …

When …then …
you work in two accountsBackstage shows both side by side. Every entry carries its account; nothing is mixed.
you open a notification from another accountthe app switches to that account. Personal pages such as devices or your profile do not switch.
a project belongs to a departmentthe department sees it, the project team — members of other departments too — and whoever may See every project. Whoever declines the invitation to the team no longer sees it.
a client is taken off a projectit disappears from their client area at once, without a reload.
someone leaves the accounttheir team entries stay as former member. They get no more messages or assignments; notices naming only them go to the owner and the admins.
they come backthe project asks them again, and they decide themselves.
someone wants to open an entry of another accountonly a shared link opens it — otherwise nothing comes back, through the interface neither.
you sign outthe offline data of every account is deleted from the device.